Shipping policy

TURNAROUND TIME (TAT) & SHIPPING POLICY

At Bow-Aholic Bowtique, we take pride in creating high-quality handmade items just for you. Our standard turnaround time is 3–5 business days (excluding weekends and holidays) to process your order.

For custom orders, the turnaround time may vary between 5–28 business days, depending on the complexity of the design and the quantity ordered.

Please note that the turnaround time refers to the processing period before your order is shipped. Once your package is dropped off at USPS, the shipping time begins and is based on their delivery schedule. Shipping times are not guaranteed and may be subject to delays, especially during high-volume periods or due to circumstances such as the ongoing impacts of COVID-19.

USPS SHIPPING DELAYS OR ERRORS

Bow-Aholic Bowtique is not responsible for delays or errors caused by USPS, including packages marked as “delivered” that may be lost, stolen, or misdelivered. We also cannot be held liable for packages returned due to incorrect addresses entered at checkout. Please double-check your shipping details before submitting your order.

If your package is delayed or appears lost in transit, please contact us at hello@bowaholicbox.com and we’ll do our best to assist you in tracking your order.

Thank you for supporting our small business and understanding our policies as we work to deliver your custom pieces with care!